1. Flight Plan: Service Agreement
By engaging with [[COMPANY_NAME]], you're entering a collaborative ecosystem designed for linguistic growth. Our virtual tutoring sessions are governed by a commitment to mutual respect and professional excellence. We provide the tools; you provide the curiosity.
2. Cloud Coverage: Cancellation Policy
Weather patterns change, and so do schedules. However, to maintain the stability of our "Meteorologists" (tutors) calendars, we require a minimum of 24 hours notice for any session rescheduling. Cancellations within this window will incur the full session fee. It's about keeping the jet stream moving for everyone.
Your data is protected under our strict privacy barometer.
3. Virtual Airspace: User Conduct
Virtual sessions at [[COMPANY_NAME]] must remain a safe, inclusive, and professional environment. Any form of harassment, unauthorized recording, or disruptive behavior will result in immediate grounding—termination of services without refund. We value the tranquility of our learning atmosphere.
4. Intellectual Precipitation
All materials provided during your coaching sessions, from bespoke vocabulary lists to proprietary grammar visuals, remain the intellectual property of [[COMPANY_NAME]]. Use them for your personal growth, but don't redistribute them in other climates.
// TODO: add specific clause for group sessions